Privacy Policy

• Where the Website provides an option for you to create a customer account, you may create a customer account with us by completing and submitting to us a completed online form on the Website.

• By registering a customer account with us, or otherwise submitting an Order for our Products, we may require you to provide your personal information, including details such as your name, your email address, phone number, billing and delivery address. You warrant that all information submitted to us is true, accurate and up-to-date.

• We are subject to the Australian Privacy Act 1988, which requires that we comply with the Australian Privacy Principles in how we collect, use, handle and disclose any personal information you provide or disclose to us. 

• If you register a customer account with us, we will require you to create a password for your customer account. You are must ensure that your username and password are kept secure and confidential. You must not allow your username or password to be used by any third party, or otherwise permit any third party to access your account at any time. You will be solely responsible for any misuse or abuse of your username, password or person details for anything that results from the use of your customer account (including any Orders or Custom Order placed under the account). You agree to indemnify us against any loss or claims arising from the unauthorised use of your username and password.

• You will immediately notify us through our website’s “Contact Us” section of any suspected or actual unauthorised use of your account, disclosure of your username and password or any other security breaches. 

• Your account registrations are subject to our acceptance. We reserve the right to deny, restrict, suspend or close any customer accounts at our discretion. 

• You agree and consent to us contacting you for direct marketing purposes subject to the Australian Privacy Principles, such as to inform you about products and services that may be of interest to you. This consent is not limited in time unless you choose to opt out by notifying us in writing via the “Contact Us” section of this Website, or by utilising an “unsubscribe” facility on a communication we send to you, in which case, we will take steps to ensure you do not receive any such direct marketing information in the future.

• Cookies refer to small pieces of data which are stored on your computer. Cookies may be used to control the display of an advertisement, track your browsing patterns, to personalise information and record registration. You acknowledge that we may store one or more cookies in your browser or request your browser to transmit the data to the web server. We reserve the right to use anonymous data acquired through cookies about our users for any business purposes.

Our Website and your use 

• We have made reasonable endeavours to ensure that the information and content provided on the Website are accurate and current at the date of publication, and that the photographs of the Products listed on this Website are represented accurately (including the size, colour and appearance of the Product). However, you acknowledge and agree that the appearance of the Products may appear different in real life in comparison to the images displayed on the Website due to lighting of the photographs and other factors.

• We have used commercially reasonable efforts to provide you with access to this Website via the internet. You acknowledge and agree that access to and use of this Website may be temporarily suspended for scheduled or urgent server maintenance work or for other reasons beyond our reasonable control. To the extent permitted by law and, except as provided by these Terms and Conditions, we will not be liable to you in connection with your use of or inability to use the Website or any defects in the Website.

• We may include links providing access to other websites. You acknowledge that we are not responsible for the accuracy of the information contained in these third party websites and we do not endorse any features, content, advertising, products or any other materials, and such information does not form part of our content. You should review any applicable terms and the privacy policy of a third party website before using that website or providing any information. You agree and acknowledge that you access and use third party websites entirely at your own risk. 

• You acknowledge and agree that this Website has been provided to you for personal use. You agree at all times to access and use the Website in accordance with these Terms and Conditions and all applicable laws. You must not: